Merchants can customize their unique brand profile and add branded content to shipping notifications. Increase customer engagement, meet customer expectations, and keep shoppers informed as their purchases go from fulfillment to doorstep. Once Route is installed on your store, customers will be able to add Green Package Protection against loss, theft, and damage right on the checkout page. Route then calculates the carbon emissions created in transit and offsets them to provide a carbon neutral shipping experience. Protection is free for merchants and costs customers up to 2% of their cart total (with a minimum of $.98) when they opt in. Should an issue arise, customers can quickly file claims through a link sent via email or directly in the Route app. Once a claim is submitted, Route jumps into action. Based on the merchant’s preference, Route will either refund the purchase or reorder the same products for the customers-ultimately creating a second sale for the merchant.Ĭustomer claims are swiftly resolved while merchants save time and retain more revenue. To add Route to your store, simply click the “Add app” button. Next, authorize the connection between your store and Route. This allows us to install the Route widget on your cart page, giving you immediate access to tracking and green package protection.Route Monitoring enables the Mobility Access Switch to monitor the 元 uplink status using ping probe. Route monitoring is deployed on the outer most uplink of branch office where default routes or static routes are installed. Ping probe destined to a server IP address is sent on the uplink interface which is under monitoring. Based on the status of ping reply, probe status of the interface is updated to up or down. Interface probe status is changed from up to down, when there are consecutive unacknowledged pings. Similarly, interface probe status is changed from down to up when there is an acknowledged ping. When the probe status of the interface is down, the Mobility Access Switch removes the network routes from the routing table. When the probe status of the interface is up network routes are added back. However, the directly connected routes and the dynamic routes (that are managed by the respective protocols) are not affected by the probe status. For example OSPF Open Shortest Path First.
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